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Hardware as a Service (HaaS)
 


 

 

 

We want your business so much that WE WILL PAY YOU for it!  Hardware as a Service (HaaS) has arrived!  How do we do it?  Simple.  We will buy your existing computer network from you at a great price.  Old equipment?  No problem.  We then replace your equipment with new state of the art systems that include disaster recovery, offsite storage and much more.  You pay a low FLAT monthly fee for the use of the equipment.  We maintain the equipment and provide unlimited support for all of your employees.  Read below to learn more about this new concept in computing.

 

iT’s Managed™ Elite Service Program Offering is a Hardware-as-a-Service program.  The information technology (IT) industry, in general, has evolved tremendously over the past thirty years. It’s now to the point where, in one way or another, technology impacts our everyday lives. But interestingly there is one area of IT that until recently remained almost as it was thirty years ago – technology service and support.

 

Most IT service providers have always and continue to operate in a break/fix service environment. When a customer calls with an issue, the service provider drops everything to fix it. Under these circumstances, service providers have a difficult time forecasting monthly revenues and staffing and the customer ultimately suffers.

 

Small business owners and large enterprises alike have IT systems that are becoming increasingly complex, inextricably linked, and difficult to manage. Even the smallest organization now has mission-critical systems that, when they fail, negatively impact the success of their business. And all organizations have the increased burden of meeting complex compliance requirements and keeping up with constantly evolving security threats. Consumers no longer want help with their IT infrastructure after something has broken. They want a service provider that can deliver better services, more efficiently, at a lower cost and help mitigate compliance and security risks. Enter Hardware-as-a-Service.

 

Hardware-as-a-Service (HaaS) is the delivery of information technology hardware and software along with the related proactive maintenance and support as a consumption-based, monthly subscription service required to operate a business effectively.  It is a natural extension of managed services encompassing software, hardware and services.  A single provider is responsible for Hardware/Software and Services.  It eliminates the unknown and permits cost savings and increases the value proposition for the customer which provides alignment like never before between service provider and customer. 

 

There are four components of the iT’s Managed™ Elite program:

-          Hardware Infrastructure

-          Applications & Software

-          Data Migration & Integration of all Components

-          Preventative Maintenance, Helpdesk, Onsite & Remote Support

 

There are opportunities for cost savings and efficiencies in all four areas which can result in cost savings to the customer.  The ability to “compute” to a “pre-defined service level” becomes the deliverable to the customer.


 

Who would be a good fit for HaaS?

Customers that have the following attributes would be good candidates for HaaS:

§  Have a strong need for highly predictable overall IT cost

§  Understand the importance of technology to their business

§  Have Return on Assets (ROA) as a business metric

§  Want to reduce capital expenditures

§  Know true cost of downtime to their business

§  Understand the value of outsourcing non-core functions of their organization, such as IT support and procurement

§  May be experiencing rapid growth

§  Are unwilling to put in place the necessary staff to manage their own network

§  May be looking at hiring IT resources internally

 

Customer Benefits

§  Customers no longer need to specify, evaluate, procure, own and manage their own IT assets. They can pay a monthly fee that includes the use of the hardware, software applications and ongoing support and management of those systems.

§  Customers have a very high level of overall IT cost predictability (i.e. fixed fee services, including hardware and software) and eliminate peaks and valleys in their IT spending.

§  Customers can have the equipment and assets that are needed now, not needing to wait for the required capital cost to match their budgetary conditions.

§  Allows customers to have 100% of IT cost be an operating expense rather than a significant portion being capital expense, as in a traditional managed services model. This creates certain tax-saving and accounting advantages.

§  Customers can have a single point of contact for all of their IT requirements and support.

§  Payment reflects usage – by spreading the cost of the equipment over the economic life of the goods, it will closely reflect its average usage and allow for easy replacement when obsolete.

§  Flexibility – early settlement and upgrade of equipment is available during the IT asset lifetime period.

§  A more stable network environment due to standardization and sophisticated maintenance and support levels, backed by appropriate service level agreements.

§  For customers such as banks who are evaluated on ROA (return on assets), HaaS eliminates the IT assets on the customer’s books, so the ROA ratio will climb immediately.

§  Complete IT Staff with experience and advanced skills

§  24x7x265 Network Monitoring

§  Brand new hardware and software infrastructure

§  Disaster Recovery & Business Continuity Program

 

Contact us today to learn more about Hardware as a Service (HaaS)

 

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