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From Design and Consulting to Monitoring and Managing, IT Authorities has the skills, experience, reliability, reputation and commitment to excellence you should require from your computer support company.  We design computer networks by following best practices and competitively sell products from Dell, Microsoft, and HP among many others for the hardware and software to run your business. We implement it and we monitor and manage it
thereafter so you can have the peace of mind to focus on your business.
Peace of Mind…

We’re in the “Peace of Mind Business” versus the technology business.  iT's Managed™ is our unlimited support fixed fee service programs and it is the glue to the partnership we forge with each customer thereby ultimately sharing in the cost of supporting your network.  With a passion for a customer-centric business and an eye for detail we deliver peace of mind through world class technical support and unparalleled know how.

 

Click here to see the iT’s Managed™ service plan options

 

 


 

iT's Managed comes with three options:

  • Bronze - Budget Conscious

  • Silver - More Advanced Networks

  • Gold - All in One - Virtually everything any business would need from IT Support

 

Every plan option includes:

  • 24x7x365 Monitoring of your IT Infrastructure (Servers, PC's, Laptops, Switches, Routers, Firewalls, Wide Area Networks and Wireless Routers)

  • Rigorous schedule of preventative maintenance tasks performed on your systems weekly, monthly and quarterly to ensure security, reliability and performance. 

 

Highlights of iT's Managed: 

  • Unlimited Support for a Fixed Fee = Predictable IT Budgeting

  • Quicker resolutions = Increased Employee Productivity
  • Fixed and predictable IT spending patterns based on comprehensive reporting
  • Let your machines tell us what’s going on so you can focus on your core business 
  • Pinpoint & predict issues before they impact your network and Reduce costly downtime
  • Improve network stability & performance
  • Have Peace of Mind “knowing” your network is reliable & secure

 

Our iT’s Managed™ Service Program addresses your critical business needs by:

 

  • Ensuring sustained and continuous access to your critical business service applications such as accounting, scheduling, communication, email, web applications and others.

 

  • Predictability of your IT spending – No more emergency fees! No more unknown costs.  One monthly fee is all you pay!

 

  • Providing the highest priority response for network issues – if something unpreventable does occur on your network, you will move to the top of the service queue and we’ll begin working on resolving the issue and you back to business FAST. 

 

  • Optimizing network performance – we provide regularly scheduled preventative maintenance activities on those devices that support your critical business applications. Every “T” crossed and every “i” dotted. 

 

  • Total support for your employees with unlimited Helpdesk Access – Professional support keeps your staffers focused on business, instead of guessing how to solve IT issues!

  

Your staff may never know there was a failure –because we prevented it or fixed it! 

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Providing Computer Support in: Clearwater, St. Petersburg, Brandon, Sarasota, Pasco, Temple Terrace Tampa, Carrollwood Tampa, Hernando, Westshore Tampa Area, Rocky Point Tampa, New Tampa, Citrus Park, Oldsmar, Westchase Tampa, Keystone, Odessa, Riverview, Ybor City Tampa, Town 'N Country Tampa, Plant City