What employees like about IT Authorities:
Our philosophy and our practices revolve around seven human needs which we address with each employee. Working at IT Authorities should be and is the toughest job a person can have and it should be. The growth one attains from being an employee at IT Authorities is simply unparalleled. This is evidenced by only five employees ever leaving our company on their own accord since its inception and by the numerous awards including our five year run with winning the Tampa Bay Business Journal’s Best Places to Work (two which were best overall) and the # 1 Company to Work For in Florida for by Florida Trend Magazine.
In exchange for commitment to our creed and philosophies, we in return give them:
Certainty/Comfort - They can be certain if they give what we ask, they will get what was promised. They can be certain that they can fail without being fired. They can also be certain that if they do not follow our philosophies and creed, they will be removed. Much like a cancer, we cannot afford a bad egg to ruin the Google type culture every employee works so hard to maintain.
Variety - At the same time that we provide certainty, we also provide variety. To keep things fresh and in addition to the immeasurable varieties and differences of each client’s technologies and the personalities we interact with on a daily basis, we mix things up with fun activities. Some of these include sprint races in costume in the parking lot, indoor miniature bike races, offsite outings and a general sense of fun.
Significance - Deep down, we all want to be important. We want our life to have meaning and significance. Each employee IS significant for two reasons: 1) they are a human being and should be treated with respect and appreciation; and 2) they hold our client’s relationship in their hands with every interaction and consequently the lively hood of every employee at IT Authorities. Dreams and goals revolve around the success of the company and the collective group of people who work here.
Connection - To promote a connection beyond job titles and departments we conduct an exercise with each employee which is to have them create a share a dream board with their peers. On this dream board is a collage of pictures that represent goals and objectives that are both professional and personal. By sharing and displaying the dreams and goals, the collective group shares in the effort for this person to accomplish them. We live by the belief that if one of us fails, we all failed them. If one person has a goal to stop smoking and they are constantly with the smokers during a break, one would address this issue with them and point out that their behavior is contrary to their goal and thereby take responsibility of others. This has created a brotherhood similar to what is created within military units. This also assists us in understanding what they want to accomplish and then collectively we reverse engineer the steps it will take to reach them. We believe you can’t change your life unless you change something you do every day. These steps are then entered into our Performance management system and actually measured for adherence and ultimately success.
Love and Appreciation - Everybody wants to feel loved and appreciated at some level and when you have a culture that addresses these human needs, love and appreciation develops. Not only do people deeply personal and mutually respectful relationships, they truly appreciate want each person does for external and internal customers. Almost every day an email is being passed around where one employee is saying how great of a job another employee conducted and subsequently, more emails ensure from other employees thanking them.
Growth - Everyone must grow to feel alive and frankly keep up at IT Authorities. Personal and professional growth is paramount in our culture. One of our most important belief systems is for each employee to work harder on themselves than they do their job, This is a foreign concept to most businesses. We foster growth and learning through coaching, mentorship and through a online learning management system where employees can state what they want to learn, and conduct the training. This is by no means just professional growth and learning. Equally distributed, it also about being a better father, mother, friend, etc., each and every day; to begin each day with the powerful intention of being better than the day before in every facet of our lives.
Contribution – We believe every person needs to feel like they are contributing to something bigger than themselves. Not only in our company, but also in the world around them. We address this in two ways: 1) Within our company we teach every employee how every action, system, interaction has consequences to the culture and the overall operations and profitability of the company; and 2) We promote and encourage community involvement from charity work to mentorship in various groups.
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IT Authorities Creed |
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C.A.N.I.
