iT's Online Exchange Hosting, Standalone Sharepoint and Standalone OCS Agreements
NOTE: The following Master Service Agreement and Service Level Agreement ONLY applies to our "iT's Online" Cloud Hosted Software products available via this website.
View iT's Online MSA (.pdf) | View iT's Online SLA (.pdf)
30-Day Trial
IT Authorities 30-Day Trial applies to our Exchange hosting service for new accounts on all platforms. All plans qualify for the 30-Day Trial. Please note that initial setup fees and migration fees are non-refundable. Due to licensing restrictions, we are not able to offer refunds on Blackberry, Good Mobile Messaging or ActiveSync fees, or for Exchange add-on features, including additional disk space, archiving, Office Communications Server and SharePoint.
If you wish to exercise the out clause of the 30-Day Trial option and receive a refund of your Exchange hosting service fees, please follow the termination procedure located within the Account section of the Control Panel and contact the Customer Service/Billing department within the first 30 days of the new account creation.
Acceptable Use Policy
Describes the proper and prohibited use of IT Authorities Shared Hosting services. By signing up and using IT Authorities services, all customers agree to comply with the Acceptable Use Policy. The spirit of this policy is to ensure that our customers are using services with due regard to the rights of other Internet users and in conformity with the requirements of our network environment.
View Acceptable Use Policy (.pdf)
Privacy Policy
States IT Authorities policy governing the collection, storage, and use of information gathered through this Web site.
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