Managed Service &
Security Provider, Tampa
Are you facing any of these challenges?
We’re unhappy with our current IT support partner.
We struggle to attract and retain talented people.
We need to reduce our operational and capital expenses.
We lack expertise in critical IT areas.
We’re frustrated with technology and ready to outsource.
We want to move to the cloud, but we need help.
We need to meet our compliance requirements more easily.
We want to augment our existing team without hiring new employees.
We’re growing rapidly and don’t have the resources to manage IT ourselves.
Our
services
Who we help
C-suite/organizational leadership
- Finally feel supported by a partner who is focused on your outcomes.
- Lower your operational expenses while boosting employee productivity and retention.
Operations management
- Get your people working remotely with the same or better productivity they had in the office.
- Boost your staff satisfaction rates and attract new talent.
Internal IT leaders
- Augment your team by filling their expertise gaps, or replace it completely with our technical experts.
- Free your team to focus on your end-users by outsourcing projects and upgrades.
Industries served
- Consumer Packaged Goods
- Education
- Financial/Insurance
- Healthcare
- Manufacturing
How you’ll benefit
18+
years in business
4+
years average
employee tenure
22,000+
devices under
management
96%
customer satisfaction rate
15
seconds median time to answer a support call
75%
first call resolution
12
minutes average ticket resolution
50%
average ticket
reduction for new
customers
IT Authorities’ partnership
with an iconic global brand
Client outcomes: our most important metric
Who we are
IT Authorities has been transforming organizations through technology since 2002, applying IT strategy and innovation to meet the needs of mid-sized firms of up to 5000 people. From our headquarters in Tampa, we serve clients across the US and in countries on five continents.
Technology partners
Making the change to a true IT partner is easy.
Schedule a call so we know how to help.
Use the ‘Book my consultation’ button below and one of our team will contact you for a discovery call.
We’ll discuss your challenges and goals.
Once we understand your IT infrastructure and processes, our technical team will craft a solution and present a proposal.
Our team goes to work for you.
Once approved, you’ll receive a comprehensive project roadmap and access to a library of detailed videos explaining every step in our process.