IT Managed Services & Cyber Security Provider

IT Authorities News

Are you facing any of these challenges?

Throughout North America – Whether we are supporting your IT team,
or serving as your IT team, we provide comprehensive cyber security and IT management solutions to protect your entire organization.

Are you unhappy with your current IT support partner?

Do you need assistance to support your remote or hybrid employees?

Do you need to reduce your operational and capital expenses?

Do you need industry expertise in critical IT areas?

Are you frustrated with technology and ready to outsource?

Do you want to move to the cloud, but need help?

Do you need help meeting your compliance requirements?

Do you want to augment your existing team without hiring new employees?

Are you growing rapidly and don’t have the resources to manage your IT?

How you’ll benefit

18+

years in business

4+

years average
employee tenure

800,000+

devices under
management

96%

customer satisfaction rate

15

seconds median time to answer a support call

78%

first call resolution

12

minutes average ticket resolution

50%

average ticket
reduction for new
customers

IT Authorities’ partnership
with an iconic global brand

Client outcomes: our most important metric

Who we are

IT Authorities has been transforming organizations through technology since 2002, applying IT strategy and innovation to meet the needs of mid-sized firms of up to 10,000 people. From our headquarters in Tampa, we serve clients across the US and in countries on five continents.
#ITAuthorities

Technology partners

Making the change to a true IT partner is easy.

We tailor our services to meet your exact needs. Get in touch with one of our consultants and let’s discuss how technology can better serve your business.

Schedule a call so we know how to help.

Use the ‘Book my consultation’ button below and one of our team will contact you for a discovery call.

We’ll discuss your challenges and goals.

Once we understand your IT infrastructure and processes, our technical team will craft a solution and present a proposal.

Our team goes to work for you.

You’ll receive a comprehensive project roadmap, and we implement your plan so you can start loving your IT.

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