Managed Services & Cyber Security Provider
Throughout North America – Whether we are supporting your IT team,
or serving as your IT team, we provide comprehensive cyber security and IT management solutions to protect your entire organization.
Are you facing any of these challenges?
Are you unhappy with your current IT support partner?
Do you need assistance to support your remote or hybrid employees?
Do you need to reduce your operational and capital expenses?
Do you need industry expertise in critical IT areas?
Are you frustrated with technology and ready to outsource?
Do you want to move to the cloud, but need help?
Do you need help meeting your compliance requirements?
Do you want to augment your existing team without hiring new employees?
Are you growing rapidly and don’t have the resources to manage your IT?
Our
services
Who we help
C-suite/organizational leadership
- Finally feel supported by a partner who is focused on your outcomes.
- Lower your operational expenses while boosting employee productivity and retention.
Operations management
- Get your people working remotely with the same or better productivity they had in the office.
- Boost your staff satisfaction rates and attract new talent.
Internal IT leaders
- Augment your team by filling their expertise gaps, or replace it completely with our technical experts.
- Free your team to focus on your end-users by outsourcing projects and upgrades.
Industries served
- Consumer Packaged Goods
- Education
- Financial/Insurance
- Healthcare
- Manufacturing
How you’ll benefit
18+
years in business
4+
years average
employee tenure
22,000+
devices under
management
96%
customer satisfaction rate
15
seconds median time to answer a support call
75%
first call resolution
12
minutes average ticket resolution
50%
average ticket
reduction for new
customers
IT Authorities’ partnership
with an iconic global brand
Client outcomes: our most important metric
Who we are
IT Authorities has been transforming organizations through technology since 2002, applying IT strategy and innovation to meet the needs of mid-sized firms of up to 5000 people. From our headquarters in Tampa, we serve clients across the US and in countries on five continents.
#ITAuthorities
Technology partners
Making the change to a true IT partner is easy.
Schedule a call so we know how to help.
Use the ‘Book my consultation’ button below and one of our team will contact you for a discovery call.
We’ll discuss your challenges and goals.
Once we understand your IT infrastructure and processes, our technical team will craft a solution and present a proposal.
Our team goes to work for you.
You’ll receive a comprehensive project roadmap, and we implement your plan so you can start loving your IT.