About IT Authorities
Comprehensive IT management and cybersecurity solutions
Experience new levels of productivity with the support of an expert technology partner.
IT Authorities is a Managed Services Provider (MSP), a Managed Security Services Provider (MSSP), Cloud Service Provider (CSP) and a Cyber Security Services Provider in operation since 2006. We deploy solutions to clients with users ranging from 25 to 10k+ across a wide range of industries across North America.
To deliver reliable infrastructure management, cloud services, security, and 24/7 help desk support, we leverage the latest and most efficient solutions and best practices. These include DevOps, AI, and the Microsoft stack of technologies. Our goal is to improve the way you do business by helping you be more productive, agile, efficient, and secure.
History
IT Authorities was founded on the principle that you cannot be all things to all people. Companies have to choose what they want to be the very best at. We chose managed services, and we prevent ourselves from being distracted by shiny objects such as getting into lines of business that don't support or enhance managed services.
Over the years we carefully added to our repertoire of services, making sure each delivers value to our clients along the way. Today, IT Authorities is a full service Managed Service Provider (MSP), A Managed Security Service Provider (MSSP), a Cloud Service Provider (CSP), and a professional services company serving North America and beyond.
We’ve accumulated many accolades that we’re proud of, including appearing seven times on the Inc. 5000 Fastest Growing Companies in America list, while also staying true to our culture and being named a Best Place to Work for over twelve years.
We started by serving the small to medium sized market and have grown into the large mid-size and enterprise space, as well as government and education.
IT Authorities Core Competencies
Technical prowess
Whether we augment your IT team or replace it, our engineers constantly upskill on the latest digital transformation technologies. Our goal is for your IT to cease being a distraction and serve only as the toolset that helps keep your staff productive, your customers happy, and your security obligations fulfilled.
Fast and reliable support
24/7 IT support was our first service offering and we now bring two decades of expertise. Our predictive analytics prevent most incidents from ever impacting your business, while our Enterprise Help Desk puts experienced engineers at your fingertips to resolve issues in under 10 minutes, around the clock.
Exceptional customer satisfaction
We recognize that your organization is unique: There are applications, tools, and specialized processes that are critical to your business goals. We don’t view our role as just supporting your hardware. We create a partnership based on transparency, trust, and the outcomes of your business.