Our Corporate Culture

Through personal development, we exceed expectations every day.

Our culture

We want our people to be excited to come to work every day. That’s why we strive to be a source of energy and inspiration. By supporting company-wide professional and personal development, we encourage our team members to be the best versions of themselves. This has a positive impact on their lives, our community, and our client outcomes.

For us, helping others is an honor, not a burden, so we like to take it to the next degree – even when no one is watching. By being the best version of ourselves, we believe we can inspire others and change the world, one person at a time. At IT Authorities, it is not about what we are getting, but what we are becoming.

Our operating philosophies

The 212 standard

One degree of extra effort makes all the difference: At 211º, water is hot. At 212º, it boils. With boiling water comes steam, and steam can power a locomotive. By applying this process to business – and life – we can go beyond ‘good’ and become great.


Constant and Never-ending Improvement, or CANI, is inspired by the Japanese management philosophy kaizen, which espouses bottom-up, incremental improvement through constructive teamwork and personal discipline. Our team embodies this principle by coming to work each day with the intention of being better than the day before.

Client outcomes: our most important metric