Managed Virtual NOC Services

Stop worrying about your IT — Our AI-powered Network Operations Center
monitors your technology for maximum stability and security.

What are virtual NOC services?

Network Operations Centers are changing, with enterprises looking to transition from ad-hoc remote arrangements to a scalable, virtual NOC. For those who have shifted to cloud-based distributed workforces and are struggling with on-premises network management, a virtual NOC provides the most efficient 24/7 monitoring and maintenance. This is the solution for maximizing service uptime, security, and a connected, collaborative workforce.

Are you facing any of these typical remote NOC challenges?

We’re lacking on-demand visibility into our infrastructure and applications.

We’re losing productivity because of inconsistent collaboration and unsecured access environments.

Our current NOC’s efficiency is low and over-reliant on multiple tools to solve day-to-day challenges.

Blind spots in our infrastructure impact our IT team’s ability to detect issues.

Alert storms and false alarms are leading to increased manual workloads.

Long alert response times and delayed resolutions distract from the business focus.

Eliminate the stress of remote network operations

Our industry-acclaimed Virtual NOC provides a suite of 24/7 monitoring, maintenance, and event management services. Through automation and AIOps (artificial intelligence for IT operations), we can deliver the agility, reliability, security, and quality your organization demands, allowing you to stay focused on business processes and outcomes.
For your operations, our Virtual NOC detects and counteracts security threats and defends against unplanned downtime, especially during remote collaboration. By displaying your entire IT environment in a single view, it eliminates blind spots in monitoring and allows us to speed up response times and resolutions, reducing NOC workloads.

How you’ll benefit

24/7/365 monitoring and response

Reduced NOC workload

Increased ROI with AIOps

Business-wide optimizations

IT Authorities — Your on-demand partner
for scalable virtual operations

Always-on Monitoring

Rapid onboarding
Integrations-ready
100%
Eliminate blind spots to increase visibility
>95%
First to know

Service-centric AIOPS

Understand business impact with severe maps
Correlate alerts with problems
>70%
Reduce alert noise

Event Management

Faster detection of incidents
Focus only on critical incidents
<15 min
Reduce mean time to respond

SLA management

End-to-end visibility on availability & performance
Improve SLAs
Improve customer experience
Automate | Industrialize | Scale

Transition to the IT Authorities Managed Virtual NOC

We tailor our Virtual NOC service to your exact needs. Contact one of our consultants to discuss how your technology can better serve your business.

Schedule a call so we know how to help.

Use the ‘Book my consultation’ button below and one of our team will contact you for a discovery call.

We’ll discuss your challenges and goals.

Once we understand your network infrastructure and processes we will craft a service plan and present our proposal.

Our team goes to work for you.

Our US-based NOC team will be your single point of contact for onboarding and all ongoing communication.